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THERE is no better starting point to nurturing one’s career than establishing a foundation of mutual trust within the workplace.
Regardless of your title or level of authority or seniority, trusting others and having others trust you in return are the most basic elements of being looked upon as a respected professional.
And working in an agricultural environment where co-workers can rely upon one another and are confident in each other’s abilities – often under difficult circumstances – is very rewarding.
But how do you get trust? Trust is built intentionally and involves being a good communicator, remaining committed to integrity, and believing in others. Here are some thoughts that apply right across the lamb or wool supply chain on how to earn others’ trust at work:
Be trusting – To be trusted, you must first trust others. When you begin a relationship with a co-worker, boss or subordinate, assume that they are fully capable of doing their work and are appropriately motivated. Trust them until you are proven wrong. If that person disappoints you or makes a mistake, be cautious in drawing conclusions about their level of competency or motivations until you understand more about them.
Be forthright – When an issue arises, address it with your co-worker, boss or subordinate with respect and kindness. Go directly to them without talking behind their back or complaining to others. These candid conversations are not always easy, but it is best not to delay in approaching the issue as resentment or anger can build and cause damage to the relationship.
Being forthright in the workplace is a huge step towards earning others’ trust. The exception is if the situation involves harassment or an ethical or safety violation, in which case its best to go directly to your boss.
Be generous – Knowledge becomes even more powerful when shared. When working closely with others, be diligent to share relevant information and disclose opinions/concerns that you may have. Be willing to hear others’ ideas as well. Do not hold back out of fear that they may get the credit for a job well done. Build on the contributions of others and help them shine.
Be honest – Building trust sometimes means admitting you made a mistake or that you do not have all the answers. Be forthright in owning your mistakes and asking for help when you need it. Your honesty helps others feel that they can trust you.
Be reliable – Follow through on your commitments, or give early notice when you cannot. Team members need to believe that their co-workers are reliable and will carry their share of the load. Broken promises and missed deadlines can quickly break down the trust that others have in you.
Trust is an essential element to a successful career. Are you a trusted work colleague?